Safeguarding Policy

At SuperiorSitters we take our duty of care very seriously and we acknowledge our Babysitters and Nannies have a duty to report any safeguarding issues or concerns.

Although, we haven’t experienced this at SuperiorSitters it is vital that all of our sitters know how to respond and what steps to take in situations such as these. If a sitter of ours visits a family home and they have any safeguarding concerns or believe a children in their care to be in danger or at risk of violence, they have a duty to report this. An immediate call to 999 to speak to the police should be made.

If you have observed any signs of abuse or neglect and are concerned for a child’s welfare and safety please contact the local Council’s ‘Children and Young People’s Social Care Services’, to establish the borough you are in to report your concern. To find the local authority use the link provided below.

If you have non-urgent concerns or you do not feel safe in the setting you are babysitting, please call or email SuperiorSitters to inform us about your concerns. We are unable to report any claims on your behalf, however we are happy to discuss this with you and gather clarity over the nature of your concerns. Please email or telephone 07985245999. Alternately, leave a voicemail message and we will get back to you.

It is important that you also inform us if you have contacted the Police, Ambulance Service or Off Duty Social Worker during a booking. It is your duty to first contact the relevant services listed should a child be at risk, when that has been dealt with we must also be informed so we can make future assessments and ensure any sitters we send out are not put at any risk.

If there happens to be a medical emergency during a booking and the child needs urgent medical attention – you should call 999 immediately. It is vital that you also contact the parents and then SuperiorSitters on the contact information provided above.

Mobile Phones and Cameras

We put a lot of trust in our sitters and we believe the privacy and safety of the children in their care is paramount. There should be no reason during a booking for a SuperiorSitter childcarer  to take pictures of any child/children on their personal device and at no point should any images be posted on social media accounts. If a parent requests a picture or video of their child/children in their absence then that request can be granted and then sent to the parent immediately and then deleted.

Out of Hours Duty Social Worker Contact Numbers:

Below are a few local authorities for boroughs we cover with contact details for their off Duty Social Worker.

Kensington & Chelsea – 020 7373 3227, Hammersmith & Fulham – 020 8748 8588, Wandsworth (Battersea) – 020 8871 6000, Westminster – 020 7641 6000, Ealing – 020 8825 8000

Websites for further information/reading

If you believe there is an immediate risk of an act of terrorism you. You have a duty to have due regard to prevent people and children from being drawn into terrorism. If you have concerns about a family or a child but there is no immediate risk you can call the police on 101 or contact the government Anti-Terrorist Hotline 0800 789 321 and a confidential online form which can be found